We believe that our first responsibility
is to doctors, nurses, health professionals and patients,
to mothers and fathers and all others who use our
products and services. In meeting their needs everything
we do must be of the highest quality. Customers' orders must
be serviced promptly and accurately. Insurance companies
whom we service should receive cost effective products
that are medically necessary.
We are responsible to
our employees, the men and women who work with us.
Everyone must be considered as an individual. We must
respect their dignity and recognize their merit. They
must have a sense of security in their jobs and compensation
must be fair and adequate, and, working conditions
clean, orderly and safe. We must be mindful of ways
to help our employees fulfill their family responsibilities.
Employees must feel free to make suggestions and complaints.
There must be equal opportunity for employment, development
and advancement for those qualified. We must provide
competent management, and their actions must be just
and ethical.
We are responsible to
the communities in which we live and work and to the
world community as well. We must be good citizens,
support good works, and charities and bear our fair
share of taxes. We must encourage civic improvements
and better health and education. We must maintain
in good order the property we are privileged to use,
protecting the environment and natural resources.
Our final responsibility
is to our future. Our business must make a sound profit.
We must experiment with new ideas. Research must be
carried on, innovative programs developed, and mistakes
paid for. New equipment must be purchased, new facilities
provided, and new products launched. Reserves must be
created to provide for adverse times. When we
operate according to these principles we enhance the
caliber of life and the economic well being of all interested
parties.
